Thank you for shopping with StepnCarry. We ship all orders from the United States using trusted courier partners.

Order Processing Time

• Orders are processed and dispatched within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed the next business day.

Shipping Carriers

We ship using the following trusted providers:

• USPS

• UPS

• FedEx

All orders include tracking, and tracking numbers are emailed once the order is shipped.

Estimated Delivery Times

Delivery timelines are estimates and may vary due to weather, customs, or carrier delays.

Shipping Costs

Shipping rates are calculated at checkout based on delivery location, weight, and service selected.

International Orders

International customers are responsible for any:

• Customs fees

• Import taxes

• Duties

• Brokerage fees

These fees are not included in product or shipping costs.

Lost or Delayed Packages

Once shipped, delivery is the responsibility of the carrier. If a package is delayed or appears lost, we will support you in filing inquiries, but we cannot issue refunds until the carrier confirms the loss.

Signature Confirmation

High-value orders may require signature upon delivery for security purposes.

📩 For questions regarding shipping, please contact:
support@stepncarry.com